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Home Investor Charter

Investor Charter

Investor's Attention

  • Beware of fixed/guaranteed/regular returns/ capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.

  • Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.

  • Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on the Exchange website.

  • Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/ collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.

  • Always keep your contact details viz. Mobile number/Email ID updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.

  • Don’t ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.

  • Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy.

  • Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.

Bank Details

UPI Payments Are Live Now

UPI
UPI id: SRSTOCKKOL123.0080340060378@HDFCBANK Note: CLIENT CODE+NAME (13 DIGIT ALPHA NUMERIC LETTERS)EG:SRSTOCKKOL123.P030PRASANTSH@HDFCBANK
Or Scan to Pay: UPI
UPI

WITHDRAWAL

10:00 AM to 04:00 PM

MONDAY – FRIDAY
Request Received up To Expected Fulfillment Time
11:30 AM 01:30 PM
01:30 PM 04:00 PM
03:30 PM by 4:30 PM
03:30 PM After Next day by 11 AM
How Do I Add Money to My Trading Account Using IMPS, NEFT or RTGS?

You can use your Internet banking and remit the funds to S R STOCKS’s bank account. To add money, add S R STOCK BROKING as Beneficiary (Payee) in your internet banking portal and transfer funds. You can find the bank account numbers :-

NSE/BSE (Equity) FNO (Derivatives)
Bank Name HDFC Bank Ltd HDFC Bank Ltd
Account Title S R STOCK BROKING PVT LTD – USCNB ACCOUNT S R STOCK BROKING PVT LTD – USCNB ACCOUNT
Account Number 00080340060378 57500000402635
Account type Current account Current account
Bank Branch KOLKATTA – STEPHEN HOUSE (BBD BAG) KOLKATTA – STEPHEN HOUSE (BBD BAG)
IFSC Code HDFC0000008 HDFC0000008
The Time Taken for Funds to Reflect in Your Trading Account Is as Below
Method Time taken Charges
NEFT/RTGS Between 5 min to 10 hours depending on your bank Free at SRSBPL, bank charges may apply
IMPS 5 -10 minutes during market hours Free at SRSBPL, bank charges may apply
UPI immediate Free at SRSBPL, bank charges may apply
Note:

1. Fund transfers only from the linked bank accounts will be accepted.

2. Fund transfers for more than the value of Rs.1 /- only will be updated on the terminal.

3. Investors are requested to note that S R STOCK BROKING PVT LTD is permitted to receive money from investor through designated bank accounts only named as Up streaming Client Nodal Bank Account (USCNBA). S R STOCK BROKING PVT LTD is also required to disclose these USCNB accounts to Stock Exchange. Hence, you are requested to use following USCNB accounts only for the purpose of dealings in your trading account with us. The details of these USCNB accounts are also displayed by Stock Exchanges on their website under “Know/ Locate your Stock Broker.

4. Investors are requested to use Online Mode of Transactions (NEFT/IMPS/ UPI) Safely to fund their accounts, we advise clients to use Online mode for faster processing.

If you’re adding money using IMPS from HDFC Bank Ltd, or using IMPS/NEFT from any Co-operative Bank the funds will not automatically reflect in your trading account. You will need to send us the soft copy of the bank statement which shows a debit towards S R STOCK BROKING PRIVATE LIMITED account by raising a ticket below.

Sr no Account Number Bank Name Branch IFSC Code Name of the Account Purpose
1 00080340060378 HDFC BANK LTD KOLKATTA – STEPHEN HOUSE (BBD BAG) HDFC0000008 S R STOCK BROKING PVT LTD – USCNB ACCOUNT Equity - Up Streaming A/c
2 57500000402635 HDFC BANK LTD KOLKATTA – STEPHEN HOUSE (BBD BAG) HDFC0000008 S R STOCK BROKING PVT LTD – USCNB ACCOUNT Derivatives - Up Streaming A/c
3 57500000322882 HDFC BANK LTD KOLKATTA – STEPHEN HOUSE (BBD BAG) HDFC0000008 S R STOCK BROKING PVT LTD – USCNB ACCOUNT Commodity - Up Streaming A/c
4 57500000352119 HDFC BANK LTD KOLKATTA – STEPHEN HOUSE (BBD BAG) HDFC0000008 S R STOCK BROKING PVT LTD – USCNB ACCOUNT Currency - Up Streaming A/c
5 57500001229570 HDFC BANK LTD KOLKATTA – STEPHEN HOUSE (BBD BAG) HDFC0000008 S R STOCK BROKING PVT LTD – USCNB ACCOUNT NSDL Demat - Up Streaming A/c

Grievance Redressal Mechanism

In case you have any grievances, you can mail us at compliance@srstockbroking.com, with the complaints department. The resolution for your complaint will be addressed soon, and the same shall be recorded in the register along with the date of resolution.

The Compliance Officer will be the designated officer for handling the Investors Grievances and Client Complaints.

As a business, we don’t give stock tips and have not authorized anyone to trade on behalf of others. If you find anyone claiming to be part of SRSBPL and offering such services, please mail us and let us know.

We would encourage you to take a look at ” Fighting stock tips “, where we want people to join our efforts to curb the menace of unsolicited tipsters. Visit the website to know how you can put a stop to receiving calls & SMS from tipsters, not just for yourself but also for your friends and family.

Level 1 - ( 033) 4602-9952 - Mr. Suresh Chamaria (Compliance officer) - Srstockbroking@gmail.com

Level 2 - (033) 4602-1568 - Mr. Rajendra Kumar Sethia Director- info@srstockbroking.com

Level 3 – Approach the Stock Exchange using the grievance mechanism mentioned at the website of the respective exchange.

Guide on Account opening

A Demat account alone does not allow you to trade in the stock market. It serves as a storage account for your assets, such as shares. To actually buy and sell shares, you need a trading account, which is interconnected with your Demat and bank accounts. When you purchase shares, money is transferred from your bank account to your trading account. After the transaction is completed, the shares are credited to your Demat account. Therefore, it is essential to have a trading account to participate in stock market trading.

However, before you open a trading account, you must assess factors such as speed and reliability of trading platforms, brokerage and annual maintenance fees and the broker’s credibility. SRSBPL stands tall on all these parameters with a legacy of serving hundreds of customers in India & other Nations for over 24 years. Our seamless trading systems are quick and easy to use with best-in-class tools and features alongside bank-grade safety for your investments.

Let’s look at the step-by-step process and documents required to open a trading account with S R Stock Broking :-

How to open a savings account
IDENTITY PROOF

– PAN card is mandatory.

ADDRESS PROOF

- Aadhaar card, recent Electricity Bill, Passport, Voter’s ID, Driver’s Licence, Bank Passbook, etc.

INCOME PROOF

- Income Tax Return, last 2 months bank statement or Latest Salary slip.

STEP 1: ENTER YOUR BASIC DETAILS

– To open an SRSBPL trading account, visit Register Online and enter the details as prescribed.

STEP 2: COMPLETE REGISTRATION

– To complete the online KYC procedure, you must enter details like your name, address, permanent account number (PAN), Aadhaar card number, and date of birth.

STEP 3: UPLOAD KYC DOCUMENTS

– Upload required documents to complete your eKYC process. You can also login to digilocker and upload your documents with ease.

STEP 4: LINK YOUR BANK ACCOUNT

– You must link at least one bank account with your trading account. This helps in quick fund transfers.

STEP 5: MAKE THE PAYMENT

– Make online payment and upon successful verification, your trading account will be opened within 48 hours. You will receive login credentials via email, which you can use to start trading in the stock market.

With a 10-minute, 100% paperless, online account opening process and lowest brokerage across all products for life, S R Stock is the ideal trading partner for all your needs.

Offline Account opening is mandatory for HUF’s, Corporates, Trusts, NRI’s, FPI’s, (Even Individuals) etc, Can opening their account offline.

STEP 1: ACCOUNT OPENING FORMS

– To open an SRSBPL trading account, visit Download and download the necessary form, or collect the same form office.

STEP 2: COMPLETE REGISTRATION

– Filled the form & Details thoroughly and Sign across all required places.

STEP 3: FORM SUBMISSION

– Submit the form along with all the Necessary Documents required.

STEP 4: MAKE THE PAYMENT

– Payment for Bank Verification (Submit the Bank Statement mentioning the same payment details) Make online payment and upon successful verification, your trading account will be opened within 48 hours. You will receive login credentials via email, which you can use to start trading in the stock market.

How to open a savings account

S. R. Stock Broking Pvt. Ltd. owns and manages the website www.srstockbroking.com. The term “you” refers to the user or viewer of our website. You agree and understand that the information and material contained in this website implies and constitutes your consent to the terms and conditions mentioned below. You also agree that S. R. Stock Broking Pvt. Ltd. can modify or alter the terms and conditions of the use of this service without any liability. The site, including any content or information contained with it or any site related service, or any product or service licensed or purchased through the site, is provided on an ” as is” basis and without warranties of any kind, either express or implied, including, but not limited to warranties of title or non-infringement or implied or warranties of merchantability and fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.The content of the site and the interpretation of data are solely the personal views of the contributors. S. R. Stock Broking Pvt. Ltd. reserves the right to make modifications and alterations to the content of the website. You are advised to use the data for the purpose of information only and rely on their own judgment while making investment decisions. The investments discussed or recommended may not be suitable for all investors. S. R. Stock Broking Pvt.Ltd. does not guarantee the timeliness, accuracy or quality of the electronic content.

The content of the website cannot be copied, reproduced, republished, uploaded, posted, transmitted or distributed for any non-personal use without obtaining prior permission from S. R. Stock Broking Pvt. Ltd. We reserve the right to terminate the accounts of subscribers/customers, who violate the proprietary rights, in addition to necessary legal action.

S. R. Stock Broking Pvt. Ltd. and its group companies, director, employees, affiliates and associates do not warrant that:

  • This Website will be constantly available, or available at all; or
  • The information on this Website is complete, true, accurate or non-misleading.

S. R. Stock Broking Pvt. Ltd. and its owners/affiliates are not liable for damages caused by any performance, failure of performance, error, omission, interruption, deletion, defect, delay in transmission or operations, computer virus, communications line failure, and unauthorized access to the personal accounts. S. R. Stock Broking Pvt. Ltd. is not responsible for any technical failure or malfunctioning of the software or delays of any kind. We are also not responsible for non-receipt of registration details or e-mails. Users shall bear all responsibility of keeping the password secure. S. R. Stock broking Pvt. Ltd. is not responsible for the loss or misuse of the password.

Attention Investors

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries forrefund as the money remains in investors account.

Prevent Unauthorized Transactions in your demat account --> Update your mobile number with your depository participant. Receive alerts on your registered mobile for all debit and other important transactions in your demat account directly from NSDL on the same day........ issued in the interest of investors.

KYC is a one-time exercise while dealing in securities markets-once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. | (As instructed by SEBI, We hereby declare that we do engage in proprietary trading in all segment across the exchange.)

Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f September 01, 2020.

Effective communication & Speedy redressal of the grievances a. Register on SCORES portal b. Mandatory details for filing complaints on SCORES:i. Name, PAN, Address, Mobile Number, Email ID c. Benefits:i. Effective Communication ii. Speedy redressal of the grievances link: https://scores.gov.in/scores/Welcome.html

E-Voting Links: NSDL | CDSL

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